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No business can ensure 100% of their customers receive a positive customer experience.
Are you aware of the damage that is potentially walking out your door? Not only
could you lose a customer for life but the chances are they will also tell between
7 and 10 people of their experience. Save a customer and halt the spread of bad
word about your businesses by providing a user-friendly way for customers to leave
both positive and Detractors comments. An easy to use dashboard allows you to view
the feedback privately and in real-time. If you decide you want to reply, simply
click on the comment, type your response and the message you want will be delivered
direct to their mobile phone. By reading easy to interpret reports you can get an
understanding of your customer and maintain a competitive advantage using information
that’s viewed exclusively by you.
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