Retail

» Find out areas needing improvement
» Increase staff productivity
» Increase brand loyalty
» Build a database for marketing

The customer experience is a vital aspect to the success of a retail business. If your customer has a bad experience, chances are they will look elsewhere next time. What makes it worse is that research shows they will tell between 7 and 10 people of their experience following the incident. Successful retail stores will tell you that keeping the customer happy is vital. Where other market research tools fall short and give a static snapshot of roughly what your customers are feeling, Texsys is an up to date source of top of mind information connecting you in real-time with your customer. By opening up a new and exciting relationship with your customer with text messaging, your brand image will be refreshed with innovation.